Refund Policy
At TellMeWhereItHurtsNow.com, we want you to be completely satisfied with our services. We understand that circumstances may arise where you need to request a refund, and we've designed our refund policy to be fair and transparent.
Monthly Subscriptions
- Refund requests for monthly subscriptions must be submitted within 5 days of the billing date
- After the 5-day period, monthly subscriptions are non-refundable for the current billing period
- Cancellations will stop future billing but maintain access until the end of the paid period
Annual Subscriptions
- Annual subscriptions are eligible for pro-rated refunds
- The refund amount will be calculated based on the unused portion of your subscription
- Any used months will be charged at the standard monthly rate, and the remainder will be refunded
Refund Process
- All refund requests will be reviewed on a case-by-case basis
- The final decision regarding refunds remains at the discretion of TellMeWhereItHurtsNow.com
- Approved refunds will be processed using the original payment method
- Refund processing typically takes 5-10 business days, depending on your payment provider
How to Request a Refund
To request a refund, please contact our support team through your account page or email us at support@tellmewhereithurtsnow.com. Please include:
- Your account email address
- Subscription type (monthly/annual)
- Reason for the refund request
- Date of purchase
This refund policy was last updated on 3/21/2025. We reserve the right to modify these terms at any time.