Refund Policy

At TellMeWhereItHurtsNow.com, we want you to be completely satisfied with our services. We understand that circumstances may arise where you need to request a refund, and we've designed our refund policy to be fair and transparent.

Monthly Subscriptions

  • Refund requests for monthly subscriptions must be submitted within 5 days of the billing date
  • After the 5-day period, monthly subscriptions are non-refundable for the current billing period
  • Cancellations will stop future billing but maintain access until the end of the paid period

Annual Subscriptions

  • Annual subscriptions are eligible for pro-rated refunds
  • The refund amount will be calculated based on the unused portion of your subscription
  • Any used months will be charged at the standard monthly rate, and the remainder will be refunded

Refund Process

  • All refund requests will be reviewed on a case-by-case basis
  • The final decision regarding refunds remains at the discretion of TellMeWhereItHurtsNow.com
  • Approved refunds will be processed using the original payment method
  • Refund processing typically takes 5-10 business days, depending on your payment provider

How to Request a Refund

To request a refund, please contact our support team through your account page or email us at support@tellmewhereithurtsnow.com. Please include:

  • Your account email address
  • Subscription type (monthly/annual)
  • Reason for the refund request
  • Date of purchase

This refund policy was last updated on 3/21/2025. We reserve the right to modify these terms at any time.